1. Acceptance of Terms
Welcome to Nemonic. These Terms of Service ("Terms") constitute a legally binding agreement between you and KnowMore Labs, LLC ("KnowMore Labs," "we," "our," or "us") governing your access to and use of the Nemonic application, website at nemonic.ai, and all related services (collectively, the "Service").
By creating an account, making a purchase, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you are at least 13 years old. If you are under 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
3. Account Registration
To access certain features of the Service, you must create an account. You may register using:
- Email address and password
- Apple Sign-In (iOS)
- Google Sign-In
You are responsible for:
- Providing accurate and complete registration information
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or use of your account
You may not share your account credentials with others or allow others to access your account. We reserve the right to disable any account at any time if we believe you have violated these Terms.
4. Purchases and Payments
Subscription Plans
We offer subscription plans that provide access to premium features, including:
- Monthly Subscription: Recurring monthly billing
- Annual Subscription: Recurring annual billing
- Lifetime Access: One-time purchase for permanent access
Individual Course Purchases
In addition to subscriptions, you may purchase individual courses or content on a per-item basis. Each purchase grants you a personal, non-transferable license to access that specific content.
Billing
All purchases are processed through the Apple App Store or Google Play Store, depending on your device. Payment terms, including billing cycles and payment methods, are governed by the respective app store's terms of service.
No Refunds
All sales are final. We do not offer refunds for subscriptions or individual purchases. By making a purchase, you acknowledge and agree that all sales are non-refundable.
If you believe you are entitled to a refund due to technical issues, please contact us at support@kmlabs.com. Refund requests for app store purchases must be directed to Apple or Google, as applicable.
Cancellation
You may cancel your subscription at any time through your device's app store settings. Cancellation will take effect at the end of your current billing period. You will retain access to premium features until the end of the period you have already paid for.
5. AI-Generated Content
The Service uses artificial intelligence technologies to generate educational content, including but not limited to:
- Course curricula and learning materials
- Audio narration and text-to-speech
- Study questions and assessments
- Personalized learning recommendations
Our AI systems are powered by third-party providers including OpenAI, Anthropic (Claude), and ElevenLabs.
Important Disclaimers:
AI-generated content is provided for educational and informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any AI-generated content.
AI-generated content does not constitute professional advice of any kind, including but not limited to medical, legal, financial, or therapeutic advice. Always consult qualified professionals for specific guidance.
You acknowledge that AI systems may occasionally produce errors, inaccuracies, or inappropriate content. You use AI-generated content at your own risk.
6. Content Ownership and Intellectual Property
Our Content
All content available through the Service, including but not limited to text, graphics, logos, audio, video, courses, curricula, study materials, and AI-generated content, is owned exclusively by KnowMore Labs, LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Content Generated from Your Topics
When you submit topic requests or ideas for content generation, all resulting content—including courses, audio, study materials, and any derivative works—becomes the exclusive property of KnowMore Labs, LLC. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, adapt, publish, and create derivative works from any topics, ideas, or inputs you provide.
Your License
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and its content for your personal, non-commercial educational purposes only.
You may not:
- Copy, reproduce, distribute, or publicly display any content
- Modify, create derivative works from, or reverse engineer the Service
- Use the Service or content for commercial purposes
- Remove any copyright or proprietary notices
- Transfer or sublicense your rights to any third party
7. User Conduct and Prohibited Uses
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to the Service or other users' accounts
- Use automated tools, bots, scrapers, or similar technology to access the Service
- Interfere with or disrupt the Service or its infrastructure
- Share your account credentials with others
- Use the Service to harass, abuse, or harm others
- Upload or transmit viruses, malware, or other harmful code
- Circumvent any security measures or access restrictions
- Use the Service in any manner that could damage, disable, or impair the Service
8. Account Deletion and Data Retention
You may delete your account at any time through the app settings or by contacting us at support@kmlabs.com.
Upon account deletion:
- Your personal account information will be deleted in accordance with our Privacy Policy
- Content generated from your topic requests or purchases will NOT be deleted and will remain the exclusive property of KnowMore Labs, LLC
- You will lose access to any purchased content or subscriptions
- Deletion is permanent and cannot be undone
9. Privacy
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, KNOWMORE LABS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Any defects will be corrected
- The Service or content will meet your requirements or expectations
- Any content is accurate, complete, reliable, or current
- The Service will be available at any particular time or location
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KNOWMORE LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
12. Dispute Resolution and Arbitration
Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and KnowMore Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration rather than in court, except as set forth below.
Arbitration Rules
Arbitration shall be administered by JAMS under its Comprehensive Arbitration Rules and Procedures. The arbitration shall take place in California, or at another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Class Action Waiver
YOU AND KNOWMORE LABS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Small Claims Exception
Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim qualifies.
Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to legal@kmlabs.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of the arbitration agreement.
13. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms.
Upon termination:
- Your right to use the Service will immediately cease
- You will lose access to your account and any purchased content
- Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, and dispute resolution
14. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on the Service
- Sending you an email notification
- Providing notice through the app
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
15. General Provisions
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Venue
Subject to the arbitration provisions above, any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and KnowMore Labs regarding the Service and supersede all prior agreements and understandings.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
KnowMore Labs, LLC
Email: legal@kmlabs.com
For support inquiries: support@kmlabs.com
